The time it takes to confirm a transaction on the network depends on many factors. These include network congestion, the size of the commission indicated for the transfer of funds, hacker attacks, and others. Unfortunately, the transaction confirmation time does not depend on the exchanger. As long as the transaction has no online confirmations, we cannot process the application. In order for your funds to arrive quickly, you can independently calculate the commission for the transfer, or contact the support of our service. We will be happy to help you do this.